Our policies
Privacy Policy
By registering on our site and entering your personal data you accept this privacy agreement and permit us to collect and store such data. We warrant that we use your private data for delivery of your orders.
Before submitting an order through our website you confirm that you are 18 years old or above; you are fully responsible for this Site using, including all financial charges; you promise to provide true and up to date information about yourself.
Security Policy
We understand how important your sensitive data is, and use the different secure servers to protect all your personal information.
The checkout process uses industry-standard SSL encryption that ensures the privacy and security of all your information.
Shipping Policy
We provide fast, reliable and discreet delivery service to any country specified by our customers. The orders will be shipped within 1 -2 business days.
EMS delivery (Express with Online Tracking)
For those who desire faster service we can offer EMS delivery. It normally takes 5-9 days from the date that the order is sent out, and it is sent by Express Mail Service. Notice the dead line for this method is 14 days. Tracking code will be provided for all orders as soon as they will be dispatched
Standard (Registered AirMail delivery)
Delivery normally takes 14-21 days from the date that the order is sent out. Notice the dead line for this method is 30 days. The orders are sent discreetly as described before, and left in your mailbox. The packages sent by this postal service can NOT be tracked.
All weekend orders will be processed on Monday. You will be automatically notified via E-mail when your order is approved and shipped.
All orders won’t be processed on Saturday or Sunday. Please leave us 2 business days for processing before your order is dispatched.
Large orders (more than 120 pills) will be sent in 2 different shipments and will not arrive on the same day. Generic and Brand name medications will be shipped separately and will not arrive on the same day either.
Quality Guarantee
We guarantee the highest quality of ALL medications you purchase and they come in its original manufactures packaging. In case you purchase generic medicine be sure that they are chemically the same and have the same medical effect as the brand ones. Please consult your doctor prior to buying drug. You are always welcome to contact us before submitting your order to get more details.
Delivery Guarantee
We guarantee to reship your order completely free of charge if your order arrives damaged or something is missing, just contact us so that we may reship. It's just one of the ways that we guarantee full, efficient service.
Order Status Guarantee
We guarantee that our customers can manage their account and check the order status online in real time. We are in touch for 7 days a week, 24 hours a day by Phone, Live Chat and Feedback Support Service. We are here to answer all your questions, and guarantee you will receive a response immediately.
Order Cancellation
You can cancel your order within 24 hours of ordering or it has not been dispatched yet. Please use Feedback Support Service, Live Chat or Phone and one of our representatives will get in touch with you shortly.
Refund and Return Policy
Make sure that you insert a valid shipping address in the order form, as any mistake may cause non-delivery of ordered products. We recommend you to double check the notes before submitting the order. If you noticed that the address was specified incorrectly, contact us as soon as possible to correct the mistake. If you didn’t receive your order due to incorrect shipping address you provided, no refunds would be given.
In case of not satisfying with the effect of our product, we will give you the return address where you can send the parcel during 30 days. After we get the parcel, the refund procedure starts.
Chargeback Policy
Notice that chargebacks are not welcome, and all disputes can normally be resolved by sending a Ticket or using our Phone. In case a chargeback is raised by you with your order, you may be forbidden to reorder not only at affiliated sites but at all sites in pharmacy business, so the possibility to order at their sites will be closed for you.